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Care Coordination

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 About Program

Care Coordination is a part of the Access and Assistance system offered through the Area Agency on Aging. It is a process that includes the assessment, effective planning, arranging, coordinating and follow-up on services that most appropriately meet the identified needs as mutually defined by Area Agency on Aging access and assistance staff, an older adult, and/or a family member or other caregiver. The aging network uses local, state, and federal funds to provide this service to as many as possible. Client referrals are accepted from any source.

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Care Coordination is a process, which includes assessing, arranging, and coordinating comprehensive services on a case-by-case basis with a goal of maintaining client independence.

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Services are targeted to those eligible persons who will be able to regain their independence by receiving short-term support services.

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Some of the services that may be available are: Homemaker, Personal Assistance, Residential Repair, Health Screening, Health Maintenance, and Utility Assistance. Care plans are generally no longer than three months. The programs goal is to promote independence.

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Provision of services through the Care Coordination program is targeted to individuals who: have recently been hospitalized or suffered a health care crisis (recently has been defined as within the last 30 days); are in great economic or social need, with particular emphasis on low-income minority persons; have a limited or no formal/informal support system; reside in a rural area; and are waiting for Medicaid eligibility determination.

 Contact Us

Ann Miles
AAA/Case Manager
940-322-5281 Ext: 121
amiles@nortexrpc.org

April Young
AAA/Case Manager
940-322-5281 Ext: 120
ayoung@nortexrpc.org


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